Data Deletion Request

Last updated: March 4, 2026

1. Overview

Under the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection regulations, you have the right to request the deletion of your personal data. At Deksino Player, we are committed to protecting the privacy and security of our users.

This page outlines the data deletion process and the steps required to submit your request.

2. Data We Store

The following data may be collected and stored in connection with your use of Deksino Player:

• Device information (device model, operating system version)
• License information (activation status, license key)
• Usage statistics (app launch frequency, general usage data)
• IP address logs

Note: Portal URLs are stored locally on your device only and are not retained on our servers.

3. How to Request Deletion

To request the deletion of your personal data, please follow the steps below:

Send a deletion request via email to support@deksino.com. Your request must include the following information:

• Full name
• Registered email address
• Device information (model, operating system)
• Reason for deletion

4. Processing Timeline

Once your data deletion request has been received, the following process will apply:

• Your request will be processed within 30 days.
• Additional information may be requested to verify your identity.
• You will receive an email confirmation once the deletion has been completed.
• Important: Deletion is irreversible. Your data will be permanently removed.

5. Data That Cannot Be Deleted

Certain data may be exempt from deletion requests due to legal obligations:

• Financial records required to be retained under applicable law
• Data related to ongoing or potential legal proceedings
• Records subject to regulatory compliance and retention requirements

Such data will be automatically deleted once the applicable legal retention period has expired.

6. Contact

If you have any questions about data deletion or your privacy rights, please do not hesitate to contact us:

Email: support@deksino.com